September 2015

29 Sep Les résultats Xtime les plus récents montrent que les concessionnaires favorisent la rétention de la clientèle en retrouvant les clients perdus

Now more than ever, consumers have many choices for vehicle maintenance and repair. To gain a competitive edge, dealerships need to differentiate their service experience. By emulating other retail experiences common in airline and hotel industries, such as time-based discounting and targeted promotions, dealerships can...

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